Privacy Policy

1. General Information

Caminointencional is committed to protecting the privacy of users who access our educational platform. This Privacy Policy describes how we collect, use, and protect personal information in accordance with Guatemalan laws, including the Law on Access to Public Information (Decree 57-2008) and other applicable regulations.

By using our educational services, you accept the practices described in this policy.

2. Data Controller

Legal Name: Caminointencional Guatemala
Address: 2A Calle A 6-28, Guatemala City 01010, Guatemala
Phone: +502 2331 6116
Email: info@caminointencional.com

3. Personal Data We Collect

We collect only the information necessary to provide our educational services:

• Identification Data: Full name
• Contact Data: Email address, phone number
• Navigation Data: IP address, browser type, pages visited, time spent
• Form Data: Inquiries and messages sent through our contact forms

4. Purpose of Data Processing

Personal data collected is used exclusively to:

• Respond to inquiries and requests for educational information
• Provide access to educational resources and materials
• Improve user experience on our platform
• Comply with legal and regulatory obligations
• Perform anonymous statistical analyses to optimize our services

We do not use personal data for commercial or advertising purposes, nor do we share it with third parties without explicit consent.

5. Legal Basis for Processing

The processing of your personal data is based on:

• Consent: By using our forms and services, you give your explicit consent
• Service Execution: To provide the requested educational information
• Legitimate Interest: To improve our educational services and user experience
• Legal Obligation: Compliance with applicable Guatemalan regulations

6. Data Retention Period

We retain your personal data for the following periods:

• Inquiry Data: 24 months from last interaction
• Navigation Data: 12 months
• Consent Records: For the legally required time

After these periods, data will be securely deleted, except where legal retention is required.

7. User Rights

According to Guatemalan legislation, you have the right to:

• Access: Request information about the personal data we hold
• Rectification: Correct inaccurate or incomplete data
• Deletion: Request the deletion of your personal data
• Opposition: Object to the processing of your data
• Portability: Receive your data in structured format
• Revocation: Withdraw consent granted at any time

To exercise these rights, contact: info@caminointencional.com

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal data:

• SSL/TLS encryption in all communications
• Secure storage on protected servers
• Restricted access to authorized personnel
• Periodic security audits
• Security incident response protocols

9. Cookies and Similar Technologies

We use cookies and similar technologies to improve our platform's functionality. For detailed information, see our Cookie Policy.

10. International Transfers

Some technical services we use may involve data transfers outside Guatemala. In such cases, we ensure adequate protection guarantees exist through:

• Data processing agreements with providers
• Standard contractual clauses
• Security compliance certifications

11. Minors

Our services are directed to persons over 18 years old. We do not intentionally collect data from minors without parental consent. If we detect information from minors, we will delete it immediately.

12. Changes to Privacy Policy

We reserve the right to modify this Privacy Policy. Substantial changes will be notified via notice on our platform at least 30 days in advance.

13. Contact

For any questions related to this Privacy Policy or the processing of your personal data:

Caminointencional Guatemala
2A Calle A 6-28, Guatemala City 01010
Phone: +502 2331 6116
Email: info@caminointencional.com

14. Supervisory Authority

If you believe that the processing of your personal data does not comply with regulations, you may file a complaint with the competent Guatemalan authorities on data protection matters.